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Choosing the right BPO partner is critical to your business success. Learn why and how you can avoid unforeseen disasters in your search for outsourcing.
Be prepared this holiday season with short term staffing solutions to handle the volume. Take your CX to the next level by eliminating long hold times. Avoid and expense and burden of hiring, onboarding, and training short term employees with GigCX.
Are You Still Sourcing Yesterday's Technology?
Discover the reasons many contact centers are slow to adopt better technology and solutions. This post dives in to the continuous loop of sourcing outdated solutions so many contact centers are stuck in and how to update their methods with better results.
Recently, a significant controversy erupted over the use of AI chatbots in mental health, specifically in the treatment of eating disorders. The National Eating Disorders Association (NEDA) had replaced their
While challenges vary from business to business, managing remote teams does come with some unique challenges. On the other hand, I couldn't help but notice how technology ...
Cloud Tech Gurus is pleased to announce a new partner that is redefining learning with immersive, AI-powered solutions that turn training into an engaging, real-world experience. Here's why they stand out:
Learn 3 tips for making an omnichannel contact center successful. Read posts on the latest technologies and solutions available for contact centers from Cloud Tech Gurus.
Learn the steps of utilizing generative ai to help automate customer service in your organization. Read up on the latest contact center technologies for your business. Cloud tech gurus helps you source solutions in half the time with less headaches and hassles.
