AI Readiness: The Difference Between Success and Failure.
AI is here, and it’s transforming customer experience faster than any shift before it. The truth? Most contact centers aren’t ready. More than 40% of AI projects fail, not because the technology isn’t capable, but because people and processes aren’t prepared.
At Cloud Tech Gurus, we meet you where you are, cut through the noise, and help you build a plan that actually works.
Why AI Readiness Matters
Executives are demanding AI adoption and vendors are promising instant transformation. But in the contact center, the foundation often isn’t in place. Here’s why readiness is critical:
01
People + Process + Tech
Success requires balance. Miss one, and your AI project fails.
02
Start in the Contact Center
It’s the best place to launch, fast ROI, measurable wins, and visibility across the business.
03
Smarter Than Big Consultancies
Others charge hundreds of thousands. We deliver practical AI readiness at a fraction of the cost.
04
The Reality Check
“This isn’t a hill to die on. Every organization will need AI. The question is: will you be ready?” – Fred
Pricing That Fits Your Goals and Budget
We developed the different levels to help clients in various stages of their AI journey. With the top 5 consulting firms charging hundreds of thousands of dollars for general company assessments, we felt there was a better way to serve the market. We worked together with contact center and customer experience focused firms to provide tremendous value for significantly less.
