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Welcome To Cloud Tech Gurus, A CX Innovation Alliance Providing The Smartest Way To Source Contact Center Solutions

Transform your contact center sourcing experience with Cloud Tech Gurus. We take on 70% of your sourcing workload, while shielding you from relentless sales calls. Our expert consultants leverage over 3,000 hours of vendor evaluations to ensure you find the perfect solution—at no cost to you.

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Conversational AI

Conversational AI enhances customer interactions with natural language

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AI Agent Assist

AI Agent Assist supports customer service with real-time suggestions, task automation, and quick info delivery

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Outsourcing

combines the power of Business Process Outsourcing (BPO) and Fractional Workforce solutions to help businesses scale operations, reduce costs, and maintain quality

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Modern CCaaS

An AI-powered omnichannel solution that unifies contact center, communications, social media, and reputation tools to enhance customer interactions and boost productivity

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Voice and Digital Automation

automate tasks, engage customers, and optimize operations across voice and digital platforms.

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Unlock Your Contact Center's Potential

Key Benefits of Partnering with Cloud Tech Gurus

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Save Time

Let our experts handle the sourcing process, freeing you to focus on what matters most—your customers.

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Access Solutions

Explore cutting-edge solutions across 50+ categories tailored to enhance your contact center's performance.

No Sales Pressure

Shield yourself from vendor sales tactics and make informed decisions that benefit your business.

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Reduce TCO

Lower your Total Cost of Ownership while improving efficiency and service quality with our expert guidance.

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Our Process

Effortlessly guiding you to the ideal solution with a clear and seamless process

01

Requirements Documentation

An expert Guru is assigned to your project to create a comprehensive Business Requirements Document (BRD). This step includes a detailed analysis of your needs to ensure all requirements are thoroughly documented.

02

Vendor Screening

Gain access to hundreds of pre-vetted vendors. We conduct an initial screening against your requirements and create a shortlist of vendors that best fit your needs.

03

BRD / RFP

We handle the entire RFP process, including coordinating vendor responses and creating a detailed comparative analysis to simplify decision-making.

04

Demo Coordination

We organize and host demos with shortlisted vendors, manage follow-up meetings, and shield you from sales pressure to ensure a smooth evaluation process.

Reduce the Time You Spend Sourcing Solutions By 70%

At Cloud Tech Gurus, we take the heavy lifting out of sourcing contact center solutions. With our expertise, you can reduce the time spent on sourcing by 70%, allowing you to focus on what truly matters—implementing the best solutions for your business.

Our Proven Approach

We handle 70% of the sourcing workload, breaking it down into manageable parts: 30% research, 10% requirements gathering, and 30% vendor evaluations. You only need to focus on the final 30%—implementation.

Why Choose Us?

By partnering with us, you not only save time but also gain access to a wealth of knowledge and resources that enhance your contact center's efficiency and effectiveness.

Transform Your Contact Center

Let us help you source the next-gen solutions that will elevate your customer engagement and service experience. Together, we can make a significant impact.

Explore Partnership Opportunities


Solutions

Providers

Solutions Providers

Get more exposure, build relationships and find new opportunities by joining a network of industry professionals working towards the same goal. We love disruptive, next-gen and impactful technology. We'd like to hear about yours.


Technology

Consultants

Technology Consultants (Gurus)

Join our network of experienced consultants and deliver the most cutting edge technology to your customers. CTG is committed to supporting our front line by providing the best in class solutions, and the tools needed to succeed.

Referral

Partner

Referral Partners

Get paid for making introductions. Referral partners are a key component of our success and it can be yours too. Send us a referral and get paid. But it doesn't stop there. We'll reciprocate by sending referrals your way. Let's build success together.

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