Transform your contact center sourcing experience with Cloud Tech Gurus. We take on 70% of your sourcing workload, while shielding you from relentless sales calls. Our expert consultants leverage over 3,000 hours of vendor evaluations to ensure you find the perfect solution—at no cost to you.
AI Agent Assist supports customer service with real-time suggestions, task automation, and quick info delivery
combines the power of Business Process Outsourcing (BPO) and Fractional Workforce solutions to help businesses scale operations, reduce costs, and maintain quality
An AI-powered omnichannel solution that unifies contact center, communications, social media, and reputation tools to enhance customer interactions and boost productivity
automate tasks, engage customers, and optimize operations across voice and digital platforms.
Unlock Your Contact Center's Potential
Let our experts handle the sourcing process, freeing you to focus on what matters most—your customers.
Explore cutting-edge solutions across 50+ categories tailored to enhance your contact center's performance.
Shield yourself from vendor sales tactics and make informed decisions that benefit your business.
Lower your Total Cost of Ownership while improving efficiency and service quality with our expert guidance.
Our Process
An expert Guru is assigned to your project to create a comprehensive Business Requirements Document (BRD). This step includes a detailed analysis of your needs to ensure all requirements are thoroughly documented.
Gain access to hundreds of pre-vetted vendors. We conduct an initial screening against your requirements and create a shortlist of vendors that best fit your needs.
We handle the entire RFP process, including coordinating vendor responses and creating a detailed comparative analysis to simplify decision-making.
We organize and host demos with shortlisted vendors, manage follow-up meetings, and shield you from sales pressure to ensure a smooth evaluation process.
At Cloud Tech Gurus, we take the heavy lifting out of sourcing contact center solutions. With our expertise, you can reduce the time spent on sourcing by 70%, allowing you to focus on what truly matters—implementing the best solutions for your business.
Explore Partnership Opportunities
Solutions
Providers
Get more exposure, build relationships and find new opportunities by joining a network of industry professionals working towards the same goal. We love disruptive, next-gen and impactful technology. We'd like to hear about yours.
Technology
Consultants
Join our network of experienced consultants and deliver the most cutting edge technology to your customers. CTG is committed to supporting our front line by providing the best in class solutions, and the tools needed to succeed.
Referral
Partner
Get paid for making introductions. Referral partners are a key component of our success and it can be yours too. Send us a referral and get paid. But it doesn't stop there. We'll reciprocate by sending referrals your way. Let's build success together.