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DTSTART;TZID=America/Phoenix:20260618T130000
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SUMMARY:The Future of the Patient Experience (Webinar)
DESCRIPTION:Webinar · On Demand \nThe Future of the Patient Experience\nHow AI is reshaping healthcare — and what your organization needs to do now. \nCloud Tech Gurus · Authenticx · CH Consulting Group \n         \nNo demo. No pitch. Three operators on what’s actually working in healthcare CX. \nFred Stacey (Cloud Tech Gurus) sits down with Christa Heibel (CH Consulting Group) and Kevin O’Brien (Authenticx) to talk through where healthcare really sits on the AI curve\, why most projects stall between pilot and production\, and how to tell a real use case from a shiny object. \n      Adoption vs. deploymentWillingness is high. Actual deployment in care delivery is ~18%.\n      Be an expert in your problemNot the LLM. Know the pain you’re solving before the tech.\n      People\, process\, then techSkip the first two and the technology takes the blame.\n      Hard vs. soft ROIHow operators actually measure impact across the patient journey. \nNavigating an AI decision in your contact center? Talk to a guru — vendor-neutral\, no pitch. \n      Talk to Cloud Tech Gurus \nPresented in partnership with Authenticx and CH Consulting Group
URL:https://cloudtechgurus.com/event/the-future-of-the-patient-experience-webinar/
LOCATION:Virtual Panel Discussion
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/png:https://cloudtechgurus.com/wp-content/uploads/2026/05/The-Future-of-the-Patient-Experience-1.png
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DTSTART;TZID=America/Phoenix:20260518T190000
DTEND;TZID=America/Phoenix:20260518T220000
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UID:2880-1779130800-1779141600@cloudtechgurus.com
SUMMARY:Call Center Campus CTG Dinner
DESCRIPTION:The Right People. The Right Table. \nYou weren’t built for another conference room. This dinner is designed for the rare few who sit at the intersection of customer obsession and executive accountability — the leaders who don’t just talk about CX transformation\, but own it. \nWe’re bringing together a deliberately small cohort of senior CX executives for an evening of candid conversation\, shared intelligence\, and genuine connection. No keynote slides. No vendor pitches. Just the right people\, around the right table. \nSeating is limited to the first 25 CX Leaders. \nRESERVE YOUR SEAT\nPresented in partnership with Vonage and Laivly
URL:https://cloudtechgurus.com/event/call-center-campus-ctg-dinner/
LOCATION:Red’s Bar & Grill | The Wigwam\, 451 N. Old Litchfield Rd\, Litchfield Park\, AZ\, 85340
CATEGORIES:Contact Center Events
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DTSTART;VALUE=DATE:20260517
DTEND;VALUE=DATE:20260521
DTSTAMP:20260515T223620Z
CREATED:20260505T172736Z
LAST-MODIFIED:20260515T223620Z
UID:2861-1778976000-1779321599@cloudtechgurus.com
SUMMARY:Call Center Campus
DESCRIPTION:Call Center Campus is an oasis for leaders to learn\, reflect\, and return reinvigorated. Sessions are practical\, interactive\, and built for real-world application\, strengthening both personal leadership and organizational performance. Attendees sharpen their skills\, explore best practices\, and collaborate with peers facing similar challenges. Join us at The Wigwam Resort\, Arizona for actionable strategies\, hands-on learning\, and high-impact networking. \n\n🌵 Learn. Connect. Lead.\n \n\n\n📍 The Wigwam Resort — Litchfield Park\, AZ\n300 E Wigwam Blvd\, Litchfield Park\, AZ 85340 \nMay 17–20\, 2026 \nWhat You’ll Walk Away With:\n✅ Practical frameworks for real-world leadership\n✅ Peer connections you can rely on year-round\n✅ Fresh perspective from immersive\, hands-on sessions\n✅ Reinvigorated motivation to drive organizational performance \n\n\nRegister for Call Center Campus\nJoin leaders from across the contact center industry at this unique resort-based learning experience. \nREGISTER NOW
URL:https://cloudtechgurus.com/event/call-center-campus/
LOCATION:The Wigwam Resort\, 300 E Wigwam Blvd\, Litchfield Park\, AZ\, 85340
CATEGORIES:Contact Center Events
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