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You don't actually know what's inside your contact center.
Peregrine Discover maps your entire CCaaS environment automatically: every IVR, queue, routing flow, user, and integration in one visual view. Free. Not a trial.
Live platforms move to the front of the line. Every other platform onboards in signup order.
You're on the waitlist.
Your platform was built by people who aren't there anymore.
Most contact centers run on a configuration no one fully understands. Getting a clear picture means logging into 20 different screens and hoping the documentation exists. It usually doesn't.
Then a migration, an audit, or an outage makes it everyone's problem, and the discovery work that should take minutes takes months. That's why migrations run 6 to 12+ months, and why 40%+ of CCaaS migrations come in unsuccessful, with only 1 in 4 teams fully satisfied.
Discover does the discovery automatically.
- IVR logic nobody wants to touch, built by someone who left two years ago.
- Routing rules no one documented, buried in system backends and invisible until they break.
- Integrations that work until they don't, with no reliable way to trace impact when production changes.
- Documentation that's already obsolete, out of date the week after it was written.
What visibility is worth.
Estimated outcomes when teams see and control their environment instead of guessing.
Auto-discovery replaces manual environment documentation.
Version control and one-click promote remove manual config re-entry and re-test loops.
Real-time alerting on failing endpoints and routes points teams straight at the break.
Discovery and rollback displace billable consultant hours for mapping and manual QA.
Figures are Peregrine estimates and will vary by environment, platform, and scope.
Everything in your environment. One view. Zero manual work.
Concrete output from day one, not a dashboard you have to build yourself.
Full environment map
Every IVR, queue, routing flow, user, and integration in a single visual view. The picture that normally takes days to assemble.
Automated discovery
Peregrine connects to your platform and maps the configuration itself. No spreadsheets. No screen-by-screen documentation sprints.
Monthly snapshot refresh
Your map updates every 30 days, so the view stays current as your environment changes. Not a one-time static report.
Free to start.
Not a trial. Not a teaser with an expiry date. Discover is free for as many instances as you run. No credit card required.
Under the Orca hood. Peregrine's patent-pending serialization engine (USPTO filing 63/806,054) turns platform configuration (routing logic, SIP connections, agent configs, API calls) into structured, portable data. It's also why new platforms onboard fast, and why the early access waitlist actually moves.
Start free. Scale when you're ready.
Discover is free for every instance. Step up only when you need live data, alerting, and change control.
Discover
Live platforms available now, with early signups open for every CCaaS platform.
- See all your platform's data in one place
- Indicators for potential problems or non-working items based on your CCaaS platform's data
- Updated once a month with current data from the system
- Visually understand your overall system or systems data
Good for understanding your overall schema and the number of potential risks.
Get Started FreeDiscover+
Everything in Discover, plus enhanced monitoring and alerting capabilities.
- Everything from Discover included
- Data refreshes every 24 hours
- Alerting for changes to endpoints, connectors, and routes that are failing or at risk
- Quicker root cause analysis with real-time alerts
- Access to view the Manage features with some demo data
Best for companies with multiple systems, especially multiple production servers across one or more platforms.
Get StartedManage
Everything in Discover+, plus advanced management and API access.
- Everything in Discover+ included
- Push and deprecate changes to data from system to system
- Manage multiple instances across a single user interface
- Near real-time data updates
- Open access to the platform's APIs and MCPs
Enterprise-grade management and automation for large-scale operations.
Contact SalesAll tiers start with a free Beta signup. Pricing applies as paid tiers become available.
First come, first served. Literally.
Genesys Cloud and Amazon Connect are live today. Customers onboard in the order they register, and your position is locked the moment you sign up. When your platform goes live, invitations go out in signup order. No exceptions, no jumping the line.
Genesys Cloud
Fully mapped. Beta access at launch.
Amazon Connect
Fully mapped. Beta access at launch.
Five9
Onboarding in signup order.
NICE CXone
Onboarding in signup order.
Avaya
Onboarding in signup order.
Cisco
Onboarding in signup order.
Talkdesk
Onboarding in signup order.
Your platform
Pick "Other" at signup and tell us what you run.
What happens next.
Registration takes a minute. Your waitlist position is timestamped the moment you submit. That's the position we honor when your platform goes live.
The questions you're already asking.
Yes. Not a trial, not a freemium teaser that expires. Discover is free: a fresh environment snapshot every month, for as many instances as you run, no credit card required. If you ever want daily refreshes, Discover+ exists. That's optional.
Your configuration data stays in your environment. Peregrine reads and maps it to build your view. It doesn't share it or sell it. You review and accept the terms and conditions at signup, before anything is connected.
Because the waitlist is the whole point. Customers onboard in signup order, and invitations go out in signup order. Register today and you're ahead of everyone on your platform who waits until launch week. Register late and you're behind them. It's that simple.
The Early Adopter Beta is open now. Registrants on a live platform hear from our team to schedule a quick validation call and walkthrough before connecting their org. Everyone else keeps their timestamped waitlist position and gets notified the moment their platform comes online.
A team of contact center and enterprise software operators who got tired of platforms being impossible to see into. Discover is built on Orca, a patent-pending serialization engine, and distributed exclusively through Cloud Tech Gurus and its network of CX technology advisors.
The waitlist is open. Your spot is set by when you register, not who you know.
Free. Live platforms available now. Every other platform onboards in signup order.
Claim Your Spot